View Their Website

View Case Study

Testimonials

Zah was brought in to turn around a multi-million pound transformation programme. Zah was amazing to work with – her work ethic is unmatched, she has clarity of thought and directness of approach that enables her to cut to the heart of what needs to be done to move a programme to deliver. I thoroughly enjoyed working with Zah and hope to do so again, I would also recommend her for any programme turnaround.

Zah is great to work with – she has a deep understanding of her subject matter, focusses on achieving results, is straight-talking and very supportive of both colleagues and business partners.

[Malcolm Cathcart – Programme Solutions Delivery Manager at Fircroft (Page Group)]

Zah showed tremendous tenacity and resiliency in a very difficult environment. Zah brought excellent knowledge and process to the organisation, but above all showed true management skills through understanding change and how that affected individuals

Zah showed great leadership when others around her were struggling.

[James Rumsey – Global PwC IT Contracts & Sourcing at PwC]

Case Study
What we did

PageGroup were taking the lead in their sector and creating a global brand for their services to Companies and Candidates in recruitment.

PageGroup had begun the change for modernisation of their business with the main aim to leverage technology to help transform the business. This desire came partly from replacing their aging legacy platforms and the need to share accurate candidate information globally based on requestor pulling information as needed.

In changing their mode of operation the amount of change required was not fully understood until a New Programme Director/CIO joined the organisation and created an initiative to embrace both technical and people change.

Zah joined the Programme Director to lead the portfolio of change and create the right programme structure that would deliver the desired change for PageGroup

How we did it

After initial conversations with the delivery teams it quickly became apparent that there was lack of direction, priorities, governance, monitoring and controls. The current SI partners had had an easy time and slippage to delivery was the norm at a tremendous cost.

We created programme views of the portfolio to support the decision making process with the right governance and monitoring and controls.

Programme structure was redesigned and agreed through collaboration and negotiation with central and regional teams.

Using carefully designed workshops we took the teams through genuine participation in producing solutions which they continued to own. This was coupled with coaching and mentoring to produce the shift to taking responsibility and accountability of their projects.

We salvaged the good work already done, addressed the gaps and re-aligned to the strategic direction to produce a robust delivery plan.

By creating the right energy and focus we encouraged teams to proactively discuss challenges to their delivery, together forging the right solutions and ensuring decisions were made by the Exec.

The results

Created a culture for change within PageGroup and a succinct project portfolio to enable strategic growth globally.

Provided forums for global engagement and reached global agreement on key business processes.

Designed and Implemented governance and monitoring tailored to the organisation and improved maturity level in running projects.

Fully engaged leadership team to provide timely decisions.

Back to Testimonials