The nature of clients and the maturity of their organisations in delivering projects and programmes mean their needs vary from full scale programme delivery to some specific areas within the programme delivery cycle.
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Our approach, tools and expertise compliments the needs of our client’s for projects and programmes whilst developing in-house capability.
Our service offerings in this area are:
- Complete Programme Delivery (From Inception through to In-Service)
- Rescuing de-railed Programmes and Projects
- Business Case
- Programme Design and Architecture
- Set-up Programme Offices (Governance, Monitoring and Controls)
- Set-Up Enterprise Programme Office (Governance, Monitoring and Controls)
- Solution Design
- Deliver Target Operating Models
- Request for Information (RFI) and Request for Proposal (RFP) process
- Coaching and Mentoring
- Programme Leadership
- Stakeholder Management
- Communication Management
- Programme and Resource Planning
- Benefit and Cost Management
- Programme Assurance
- Third Party Delivery Management
- Build in-house Capability
- Hands on training in Project Management
- Hands on training in Business Analysis
- Hands on training in Building Architecture
Our experience covers programmes and projects that cover a wide breadth of scenarios, spanning business separation, acquisitions, mergers, cost reduction, enabling growth, restructuring, etc. We can take you anywhere from incremental capability through to full transformation. Our simplified process can be applied to a subset or as whole to make your journey comfortable.
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6 stage cycle for successful Programme and Project delivery
Before embarking on your programme journey, it is imperative that the true need is explored and a common understanding is established. To achieve the clarity, the right participants will need to engage and thoroughly examine the ‘need’. At this early stage of the journey, HOPS can support or lead this by bringing in neutrality, providing a safe environment to discuss sensitivities and bring to the table external subject matter expertise to accelerate some blue sky thinking.
HOPS will design the right approach through the use of the right tools and techniques to elicit the true need, and the outcome will reflect the desire of the participants, i.e. you and your organisation.
The timeline will indicate the size of what you are considering and will vary from Project to Programme; smaller initiatives have passed through the 6 stages above fairly rapidly, having benefited hugely in managing scope and giving the right focus for the later stages in the delivery.
Before embarking on your programme journey, it is imperative that the true need is explored and a common understanding is established. To achieve the clarity, the right participants will need to engage and thoroughly examine the ‘need’. At this early stage of the journey, HOPS can support or lead this by bringing in neutrality, providing a safe environment to discuss sensitivities and bring to the table external subject matter expertise to accelerate some blue sky thinking.
The purpose of creating the Vision for Projects and Programmes is to be steadfast in steering through rough waters.
Essential features of a Vision should be inspiring, motivating, and inclusive, which should create the desire to help energise your workforce to commit to achieving the goals. Through thoughtful leadership, a Vision will realise meaning and purpose to the work to be carried out.
Along the journey to create change it should inform:
- Why you are doing this?
- What do you plan to achieve?
- Who is involved?
The key factor in having a Vision is to ensure that it becomes a Shared Vision by those who will realise it, and this will form the commitment you need to make it happen.
Why do this?
- Visualise the Future State at a high level
- Decision Making made easier when facing options
- Goals are clear to the delivery team
- Change Management is considered early in the process
- Clear Roadmap to achieve the goals
- Action can be taken early on ie Stop, Continue and New activities
We look at this in its simplest form, to achieve your goals we need specific strategies and approaches in place – these differ from the functional strategies in that these are temporary and have a lifespan in line with the project or programme. These help our clients to feel safe in the knowledge that we have covered all aspects that are likely to have an impact on their organisation which enables them to take actions as they arise.
Examples of such strategies are Communications, Motivation, Risk Management, User Training, Data Retention and Migration, Supplier, Change Management, Implementation, Roll-Out, etc. HOPS will identify the strategies suitable for your programme
Mobilisation forms the heart of the journey to any project or programme delivery, this is where we make the difference in how you deliver. This is the bespoke need of project or programme and where HOPS will take their frameworks and tailor them to give you the mechanisms to achieve successful delivery.
This area will cover:
- Team Formation, Governance, Monitoring and Controls, Roles and Responsibilities.
- Methodologies and clarity on your High-Level Plan with Delivery Tranches.
- All Processes required for smooth handoffs to teams, Quality Assessments, Control Gates, Financial Planning, Seamless Integration of delivery processes with Third Parties, Project Charters with clear goals, etc.
- Each process, template, method, check-point, etc. will be tested for the value it provides to the Programme and its stakeholders
HOPS are best placed to and will create balanced Assets vs. Cost vs. Risk. HOPS ensures that the final structure is effectively communicated and embedded into the team and where the capability is below what is required HOPS will bolster this up with their team while improving maturity in the Clients’ organisation.
The frameworks are the industry standard and are rapidly tailored to meet the cultural fit of the customer. The success is down to ensuring the pace for the roll-out is appropriate and does not assume that the client organisation has full in-house capabilities. Further preparation ensures there is essential training for the delivery teams, raising motivation and creating a safe environment to voice questions.
Delivery is the most comprehensive part of the offering and where our clients can experience the knowledge and expertise gained in multi-national companies and a variety of industry sectors. Our know-how homes in to create the right formula based on environment and teams that will take your organisation to a winning form. We rapidly assess the client’s organisation capabilities and from our vast proven Frameworks, Tools, Techniques, Templates and Processes select specific building blocks to create the structure that will support your needs. These are tailored to your current and future needs.
Clients are strongly encouraged to pitch forward what they have in place so we can integrate our practices with existing solution blocks. This leads to both cost and time saving.
Throughout the Programme or Project we will closely monitor against the original business case, Plans and Target Operating Model to identify any improvements or changes necessary to enhance the benefit achievements and to minimise any dis-benefits. The main focus will be on benefits and cost as they are of key importance to the success of any programme or project.
HOPS building blocks are rapidly tailored to provide a swift framework for your delivery teams and will match the agility, pace and requirements of your organisation.
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Tailored blocks are what we refer to as “Swift Start Framework” to support the conversion of your ideas to reality with measurable results.
FRAMEWORK
We use number of techniques to assess the maturity and capability of client organisations. This enables HOPS to provide the exact framework that would best suite your teams. We encourage stakeholder engagement to fashion the implementation journey and incorporate company ethos. As part of the roll-out of any framework we incorporate a level of “people” change management to ensure uptake of new working practices and deliver expected benefits.